IT Helpdesk Supporter
Location:
Zurich
Language(s):
Only English Required
Job Description
We are currently looking on behalf of one of our important clients for an IT Helpdesk Supporter. This role is permanent position based in Zurich & comes with good home office allowance.
Your Role:
• Carry out Incident & Service request management with Freshservice.
• Partake in Software Administration: O365, Azure, Gitlab, Confluence, Jira, Slack, Duo, Solidworks, etc.
• Undertake tasks in the areas of Asset Management (SnipeIT, Manage Engine) & Hardware (mainly Apple & Lenovo).
Your Skills & Experience:
• At least 2 years of professional experience in IT Support
• Experienced or further educated in most of the following areas:
O365, Microsoft Messaging, Identity Access Management.
Active Directory Management using Windows PowerShell.
Cisco CCNA for Ubiquity WIFI and Cisco ASA.
Gitlab.
Atlassian Managing Jira Projects for Datacenters.
Your Profile:
• Complete IT Apprenticeship or equivalent.
• A quick learner with a good technical ability.
• Analytical, strong problem-solving skills & a customer-focused approach.
• Fluent English (spoken & written), German is considered a plus.
If you wish to apply, please send us your resume in Word or PDF format.
You can also register on our website which will allow you to receive other exclusive and confidential job offers
Your Role:
• Carry out Incident & Service request management with Freshservice.
• Partake in Software Administration: O365, Azure, Gitlab, Confluence, Jira, Slack, Duo, Solidworks, etc.
• Undertake tasks in the areas of Asset Management (SnipeIT, Manage Engine) & Hardware (mainly Apple & Lenovo).
Your Skills & Experience:
• At least 2 years of professional experience in IT Support
• Experienced or further educated in most of the following areas:
O365, Microsoft Messaging, Identity Access Management.
Active Directory Management using Windows PowerShell.
Cisco CCNA for Ubiquity WIFI and Cisco ASA.
Gitlab.
Atlassian Managing Jira Projects for Datacenters.
Your Profile:
• Complete IT Apprenticeship or equivalent.
• A quick learner with a good technical ability.
• Analytical, strong problem-solving skills & a customer-focused approach.
• Fluent English (spoken & written), German is considered a plus.
If you wish to apply, please send us your resume in Word or PDF format.
You can also register on our website which will allow you to receive other exclusive and confidential job offers
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