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Microsoft Dynamics AX Supporter

Luzern Canton
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Job Description
We are currently looking on behalf of one of our important clients for a Microsoft Dynamics AX Supporter. The role is a permanent position based in Luzern Canton.

Your Role:

• Support users in the case of problems in the ERP system Microsoft Dynamics AX 2012 R3 (by phone or by mail via a ticket tool).
• Help with analysis & after appropriate training; independently prioritize & solve problems & incidents or initiate further processing.
• Support colleagues within the team in general, especially when documenting processes.
• Provide on-call service & take over service desk tasks when necessary.
• Hold responsibility for the product information tool (PIM) Perfion.

Your Skills & Experience:

• Previous professional experience working with ERP software (ideally MS Dynamics AX) in wholesale & familiar with processes in this environment.
• Good understanding of associated business processes & able to quickly learn & further develop more in this area.

Your Profile:

• Service-oriented, flexible & enthusiastic personality.
• Eager to learn & constantly expand knowledge in application environments.
• Dynamic with very good communication skills.
• Very good command of both German & French.

If you wish to apply, please send us your resume in Word format with some references.
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