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IT Service Desk Specialist (German Speaking)

Basel-Landscahft Canton
German & English
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Job Description
We are currently looking on behalf of one of our important clients for an IT Service Desk Specialist. This role is permanent position based in Basel-Landschaft Canton.

Your Role:

• Record, classify & document user requests in a ticket system.
• Process tickets in 1st & 2nd level support.
• Manage IT hardware & install & configure IT equipment (laptops, printers, peripherals, etc…).
• Manage access authorizations (Active Directory, SAP, etc…).
• Participate in projects & in the further development of the Service Desk.
• Support users in dealing with IT applications.
• Act as an Interface to the central IT organization (global helpdesk, network support, WLAN).

Your Skills:

• At least 1 year of professional experience in IT Support.
• A knowledge of Active Directory, Computer Hardware & Microsoft Office.

Your Profile:

• Completed Apprenticeship in the IT Sector.
• Analytical, structured, confident, communicative & a team player.
• Business proficient English & German language skills are a mandatory requirement.

If you wish to apply, please send us your resume in Word or PDF format.
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