We are currently looking on behalf of one of our important clients for an IT Service Desk Specialist (80%). This role is a permanent position based in Luzern Canton.
• Receive, process & rectify internal customer error messages.
• Support local users in solving problems in relation to IT systems & applications.
• Communicate IT information & updates to the people within the affected circles.
• Edit self-service instruction.
• Organize information & experience exchange events for supporters in other locations within the German, Italian & French-speaking areas of Switzerland.
• Practical experience in the field of IT.
• Excellent competence in written & oral communication.
• Highly service oriented.
• Fluent in German & French & good Italian language skills.
• Computer science degree with the Swiss Confederation (or comparable training).
• A strong team-player & problem-solver.
• Independent, efficient & driven to continuously improve.
If you wish to apply, please send us your resume in Word format with some references.
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