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IT Helpdesk Supporter


Location:
Zürich Canton
Language(s):
Only English Required
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Job Description
We are currently looking on behalf of one of our important clients for a IT Helpdesk Supporter. This role is permanent position based in Zürich Canton.

Your Role:

• Hold responsibility for receiving & processing questions & incident reports from employees.
• Carry out 1st level support & escalate to 2nd level support if necessary.
• Keep track of open cases & manage them according to clear priorities.
• Conscientiously manage the software & hardware inventory.

Your Skills & Profile:

• 1 to 3 years of professional experience in a similar role.
• Completed a training as a computer specialist in business information technology.
• Good MS Office & Windows knowledge.
• Open, communicative, confident & able to take enjoyment from interacting with people.
• Adaptable, organized, reliable, highly motivated & a team-player.
• Innovative & always eager to continuously learn & further develop.
• Skilled at remaining calm & keeps track even in hectic situations.
• Native German speaker & fluent French is required.

If you wish to apply, please send us your resume in Word format with some references.
You can also register on our website which will allow you to receive other exclusive and confidential job offers.
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