We are currently looking on behalf of one of our important clients for an IT 1st Level Supporter. The role has a start date of ASAP, it is on a contract basis in Thurgau Canton for 6 months with possible extension beyond this.
• Act as a contact person for 1ST level IT Support.
• Coordinate with 2nd level support & escalate problems when necessary.
• Keep track of open cases & manage them according to clear priorities.
• Install & setup PCs.
• Always keep up to date with tasks & duties.
Your Skills & Profile:
• At least 1 year of professional experience in 1st Level IT Support.
• Sound skills in incident / problem management & troubleshooting.
• Completed Education / Training in Computer Science.
• Courteous, conscientious, cooperative & committed.
• Service-oriented personality with very good communication skills.
• Native German speaker & ideally skilled in understanding Swiss German.
If you wish to apply, please send us your resume in Word format with some references.
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